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Need some help? Check out our frequently asked questions below.

How do I know what ski pole size I am?

Great question! The best way to figure out your ski pole size is to grab a tape measure in your hand, put your hand at a 90 degree angle and measure the distance from your hand to the ground. If you don’t have time for all that, we created a simple conversion chart based on your height on the pole configurator page. If you have any questions with sizing, don’t hesitate to reach out to us at hey@yardsale.ski.

Why do your baskets look different?

They do look a little funny, don’t they? In order for our magnetic system to work so you can carry your poles more easily, we had to design our baskets to be the same width as our handles. Rest assured the basket shape will not affect your skiing.

Do I have to assemble the poles myself?

Your poles will arrive in a core box with each component individually boxed inside: two poles, two baskets, two handles, two straps, and a GoPro Mount (if you ordered one!) This is what allows us to offer mixing and matching of different colors! Assembly is simple and intuitive and all of our packaging is FSC certified and 100% recyclable. If you have any assembly issues or questions, please don't hesitate to send us a note at hey@yardsale.ski.

How do I assemble my poles?

When you get your poles, each component will come in its own labeled box. You can assemble the poles in whatever order you want, but if you want some guidance, try this:
1. Put the strap into the handle slot. Place the provided bolt into the handle and pass it through the strap. Secure it in place by screwing it in with the included wrench.
2. Attach the pole to the handle by sliding the pieces together until the button clicks.
3. Finally, unscrew the white nut near the tip of the basket. Note: it may be screwed on quite tight when you receive the poles. Once unscrewed, place your basket over the bottom of the tip and press until flush.
4. Screw on the nut very tightly to secure.
Your poles are ready for an epic day on the snow!

Wow, magnets! But won't those wipe my credit card?

We designed the magnets in the handles and baskets of our P1 Poles to be pretty darn strong. But we were also very cautious about the effect they may have on items that don't play nicely with magnetism, like credit cards and avalanche beacons.

Short answer? No they won't wipe your credit card!

Long answer (for the engineering nerds out there)! The largest magnets in the product are in the handle and they're made of neodymium rare earth magnets. They produce ~2,000 Gauss of magnetic flux, which is the total magnetic field that passes through the pair when the handles are together. Credit cards require greater than 4,000 Gauss to cause demagnetization. So don't worry, your credit cards and iPhone screens are safe!

Are these a lot heavier than normal poles?

Surprisingly, no! Our team spent a lot of time packing lots of stuff into a very small space in the handles and baskets. This puts the total weight of a P1 Pole (120CM model) at 1.3 lbs. Comparable aluminium poles are roughly 1.15 lbs.

Are P1 Poles sold in retail stores?

Right now they are only sold online. Please stay tuned for retail updates in your area this winter. If you’re a retailer looking to stock Yardsale, please reach out to us at hey@yardsale.ski!

Do you make kids sizes?

Not yet! But Yardsale mini is coming next season!

Who can I reach out to for help with my order?

Send a note to hey@yardsale.ski with any order questions. We aim to get back to everyone within 24 hours on weekdays, and by EOD Monday for any weekend inquiries.

What's your return policy?

We have a 15-day return policy from the time you receive your product. Returns must be unused and in their original packaging. If you need to make a return, please email us at hey@yardsale.ski. Please note that returns and exchanges for orders placed after 12/23/23 will encur a restocking fee of $10 to accommodate return shipping and packaging.

When will I receive my order?

Starting January 2nd, orders received by 3pm PST will typically ship out the same day. We will send a notification to your email with tracking once your order has shipped!

Do you ship outside of the US?

Yes! Currently we ship to the US and Canada. Please check back in 2024 for more international locations!

What's behind the name Yardsale?

In the snow sports world, the term yard sale refers to a big fall in which a skier or snowboarder loses their skis, gloves, hat and poles across the piste, thus resembling a yard sale!

Industry-first protection program

The Yardsale Guarantee

We think your P1 Poles will be the last pair of poles you'll ever buy. That's because we guarantee them from breaks or bends that might happen after skiing hard or even accidents getting off the chairlift.

How does it work?

If you break the shaft (that's impressive!) send us an email at hey@yardsale.ski.

The only catch -- you have to tell us the story of how it happened! Include a brief summary (videos are great too) of your wipeout. We'll ship you a new segment, you just pick up the shipping charge.

For all other parts, we guarantee them from manufacturing defects for up to 1 year from the date of purchase. Reach out to us to start a warranty claim.

Tell us your story